Get in Touch

Have questions or feedback? We're here to help. Send us a message and we'll get back to you as soon as possible.

Email Us

Send us an email anytime

support@tradestory.com

Live Chat

Chat with our support team

Location

Based in the USA

Remote Team

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Frequently Asked Questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24-48 hours during business days.

Can I report a user or suspicious activity?

Yes, please use the report button on the user's profile or provide details in your message.

Do you offer phone support?

Currently, we provide support primarily through email and our contact form for detailed tracking.

How do I update my account information?

You can update your profile by visiting your account settings after logging in.

Need Immediate Help?

Check out our comprehensive resources for quick answers to common questions.